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 Post subject: Documented problems
PostPosted: Wed Jan 23, 2008 9:28 am 
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Old Growth Brazilian Rosewood
Old Growth Brazilian Rosewood
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Joined: Mon Dec 27, 2004 1:20 pm
Posts: 5915
Location: United States
Ok, so here is my attempt at creating ONE BIG LIST of documented problems.

Here is how I think it will work best. Please, help us keep this thread clean. Once a problem has been reported, please don't continually jump in to say "me too" unless you have uncovered something different.

When posting a problem please tell us the OS, Browser, and versions you are using. That may help pin point the problems.

1. We know about the log in problems. They are working on it.
2. We know some of you didn't get an email with a password. We are thinking about how to best handle this.



Thanks as always for your patience.

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Brock Poling
Columbus, Ohio
http://www.polingguitars.com


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 Post subject: Re: Documented problems
PostPosted: Wed Jan 23, 2008 9:34 am 
Just to be clear on the log in problems I and others are having...

I can log in with the given password, but when I get there, the system says "there are no forums on this board".

I then cannot change my password, but I can update my profile.

I do not have rights to make a signature

F
FYI - My initial login name is mgcain


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 Post subject: Re: Documented problems
PostPosted: Wed Jan 23, 2008 9:35 am 
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Koa
Koa
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Joined: Fri Apr 08, 2005 2:44 am
Posts: 987
Location: United States
First name: Joe
Last Name: Breault
City: Merrimack
State: NH
Status: Amateur
Is it odd that I got two emails for passwords? I used the second one and was able to log in.

The site looks great by the way! Keep up the good work.

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Joe Breault
Merrimack, NH
Perpetual novice


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 Post subject: Re: Documented problems
PostPosted: Wed Jan 23, 2008 9:56 am 
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Old Growth Brazilian
Old Growth Brazilian

Joined: Tue Dec 28, 2004 1:56 am
Posts: 10707
Location: United States
one problem and one complaint

I still cant see you tube clips

I can barly read the topic headings on the main form page. the bold text is really fuzzy


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 Post subject: Re: Documented problems
PostPosted: Wed Jan 23, 2008 9:57 am 
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Old Growth Brazilian Rosewood
Old Growth Brazilian Rosewood
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Joined: Mon Dec 27, 2004 1:20 pm
Posts: 5915
Location: United States
Can you screen shoot what you mean by "fuzzy"

Also, what monitor resolution are you using?

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Brock Poling
Columbus, Ohio
http://www.polingguitars.com


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 Post subject: Re: Documented problems
PostPosted: Wed Jan 23, 2008 10:10 am 
I never received an email with my new password and I get the message:
The e-mail/username information submitted could not be found.
when I try to re-submit.
When I try to use my original username to submit a post, I get a message that says that that username is already in use. So, the system knows my username but doesn't seem to know my email. I tried an old email, the one I probably used to register a long time ago, and it did the same thing.


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 Post subject: Re: Documented problems
PostPosted: Wed Jan 23, 2008 10:12 am 
Guest wrote:
I never received an email with my new password and I get the message:
The e-mail/username information submitted could not be found.
when I try to re-submit.
When I try to use my original username to submit a post, I get a message that says that that username is already in use. So, the system knows my username but doesn't seem to know my email. I tried an old email, the one I probably used to register a long time ago, and it did the same thing.


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 Post subject: Re: Documented problems
PostPosted: Wed Jan 23, 2008 10:29 am 
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Old Growth Brazilian
Old Growth Brazilian

Joined: Tue Dec 28, 2004 1:56 am
Posts: 10707
Location: United States
Brock Poling wrote:
Can you screen shoot what you mean by "fuzzy"

Also, what monitor resolution are you using?



1152X864

I give up for now one images is 800p wide and the other is 600 but they both came in the same


Oh cool the attachments are icons that take you to the full size image That works :D


You do not have the required permissions to view the files attached to this post.


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 Post subject: Re: Documented problems
PostPosted: Wed Jan 23, 2008 11:43 am 
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Cocobolo
Cocobolo
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Joined: Sat Feb 26, 2005 2:16 pm
Posts: 244
Location: Lookout Mt. Georgia, USA
Brock, This is probably not a problem with the forum but this is what I ran into this a.m., Took a while before I was able to get back in.

This is the error

Bandwidth Limit Exceeded
The server is temporarily unable to service your request due to the site owner reaching his/her bandwidth limit. Please try again later.
Apache/2.0.61 (Unix) mod_ssl/2.0.61 OpenSSL/0.9.7a mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 PHP/5.2.5 Server at http://www.luthiersforum.com Port 80


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 Post subject: Re: Documented problems
PostPosted: Wed Jan 23, 2008 11:46 am 
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Walnut
Walnut

Joined: Wed Apr 12, 2006 3:10 am
Posts: 37
Location: Canada
I would suggest that a link be put on the old site pointing here. Many will have bookmarked the old site using luthiersforum.3element.com as the URL and won't realize that this new version of the software is at a different address. Even though the new address is clearly stated in the password e-mail, it took me a while to find my way here. I've just checked and there were still a few members logged in at the old site.

Scott


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 Post subject: Re: Documented problems
PostPosted: Wed Jan 23, 2008 12:29 pm 
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Old Growth Brazilian Rosewood
Old Growth Brazilian Rosewood
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Joined: Mon Dec 27, 2004 1:20 pm
Posts: 5915
Location: United States
D.L.Huskey wrote:
Brock, This is probably not a problem with the forum but this is what I ran into this a.m., Took a while before I was able to get back in.

This is the error

Bandwidth Limit Exceeded
The server is temporarily unable to service your request due to the site owner reaching his/her bandwidth limit. Please try again later.
Apache/2.0.61 (Unix) mod_ssl/2.0.61 OpenSSL/0.9.7a mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 PHP/5.2.5 Server at http://www.luthiersforum.com Port 80




That was a beauracratic problem, not a technical one.

That is fixed now. We shouldn't see that one again.

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Brock Poling
Columbus, Ohio
http://www.polingguitars.com


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 Post subject: Re: Documented problems
PostPosted: Wed Jan 23, 2008 12:55 pm 
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Brazilian Rosewood
Brazilian Rosewood
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Joined: Thu Mar 01, 2007 3:15 pm
Posts: 2302
Location: Florida
I have set the main discussion forum as my home page. When I try to return to the forum after closing the browser, it tells me that the forum doesnt exist. I have to go back to the welcome page and re-login in order to get back here. All is well when I do log back in though.

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Reguards,

Ken H


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 Post subject: Re: Documented problems
PostPosted: Wed Jan 23, 2008 5:32 pm 
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Koa
Koa
User avatar

Joined: Mon Sep 12, 2005 12:40 am
Posts: 1900
Location: Spokane, Washington
First name: Pat
Last Name: Foster
State: Eastern WA
Focus: Build
This probably ought to be way down on the priority list this early on, but the Online / Offline graphic matches all the other buttons (Profile, Quote, Reply, etc.), but isn't really a button. Seems a bit confusing as it looks like something to be clicked on.

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now known around here as Pat Foster
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http://www.patfosterguitars.com


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 Post subject: Re: Documented problems
PostPosted: Wed Jan 23, 2008 5:35 pm 
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Old Growth Brazilian
Old Growth Brazilian

Joined: Tue Dec 28, 2004 1:56 am
Posts: 10707
Location: United States
burbank wrote:
This probably ought to be way down on the priority list this early on, but the Online / Offline graphic matches all the other buttons (Profile, Quote, Reply, etc.), but isn't really a button. Seems a bit confusing as it looks like something to be clicked on.


I believe if the letters are green in the button that member is on line if not then they are not logged in


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 Post subject: Re: Documented problems
PostPosted: Wed Jan 23, 2008 6:41 pm 
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Koa
Koa
User avatar

Joined: Mon Sep 12, 2005 12:40 am
Posts: 1900
Location: Spokane, Washington
First name: Pat
Last Name: Foster
State: Eastern WA
Focus: Build
MichaelP wrote:
burbank wrote:
This probably ought to be way down on the priority list this early on, but the Online / Offline graphic matches all the other buttons (Profile, Quote, Reply, etc.), but isn't really a button. Seems a bit confusing as it looks like something to be clicked on.


I believe if the letters are green in the button that member is on line if not then they are not logged in


Right you are, Michael. My point is that it looks like a button that would do something when you click it, but it really isn't a button. Seems like more of an indicator.

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now known around here as Pat Foster
_________________
http://www.patfosterguitars.com


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 Post subject: Re: Documented problems
PostPosted: Wed Jan 23, 2008 7:10 pm 
I was able to log in under my old name FishtownMike but could not view anthing or change anything. i couldn't even see the forums. it told me there where no post in this forum. So i created a new user name and everything works fine so far. mike


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 Post subject: Re: Documented problems
PostPosted: Wed Jan 23, 2008 10:44 pm 
I am having the same problem described by others. I can log in fine, but no forums are available on login. I don't want to clutter things up by creating a new account unless that is the advised course of action (so please advise). Otherwise, all looks great!
MikeM.


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 Post subject: Re: Documented problems
PostPosted: Thu Jan 24, 2008 7:40 am 
In addition to the login issues of not being able to see anything while logged in and not being able to change my password, I am having problems as a guest. I cant see any pics that people uploaded as a guest. I believe the only ones I can see are the onles that are just links. I get permissions error in each post. I also cant find the search function anyware.


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 Post subject: Re: Documented problems
PostPosted: Thu Jan 24, 2008 10:59 am 
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Contributing Member
Contributing Member
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Joined: Mon Mar 19, 2007 7:05 am
Posts: 9191
Location: United States
First name: Waddy
Last Name: Thomson
City: Charlotte
State: NC
Focus: Build
Status: Semi-pro
This is so petty, I hesitate to even mention it, but did you get MichaelP to type the buttons? I noticed that the "Reply" button in the "private message" box says "Replay". This is not a priority, and should be left until peoples log in problems are fixed, or never, even, though I would guess it's one of the easy ones to fix.

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Waddy

Photobucket Build Album Library

Sound Clips of most of my guitars


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 Post subject: Re: Documented problems
PostPosted: Thu Jan 24, 2008 11:04 am 
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Brazilian Rosewood
Brazilian Rosewood

Joined: Fri Nov 03, 2006 6:50 pm
Posts: 2711
Location: Victoria, BC
First name: John
Last Name: Abercrombie
Status: Amateur
Brock-

1-Guests can post messages (yesterday, anyway).

2-The 'central group' of links from the old page has been eliminated- this was the 'Active Topics- PM- etc group. This was 'Navigation Central' for the old OLF, for me. Can't understand why you dumped it.

3- There are now only 25 topics per page in the listings; the old version had 50.

4-There is no obvious way to even navigate to the PM area.

5- There is no way to get an organized listing of Active Topics across all the Discussion Forums, with the time window specified. This worked really well in the old version.

6- No 'Home' link anywhere- this was a defect in the old version that I'd hoped would be fixed.

7-Bigger avatars and less room for text and pictures?? This makes sense?

I recall Hesh implying online (months ago) that this version was was being extensively 'beta tested' with some of the 'inner circle'- "Wait til you see it - you're gonna love it" , etc... The 'Title' on every page : "TEST SITE Oct 2007" implies that this has been 'refined' for at least 3 months.
This is hard for me to believe, though perhaps I was the only one that wasn't hungering for more 'glitz' and less content and functionality on every page.

John


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 Post subject: Re: Documented problems
PostPosted: Thu Jan 24, 2008 11:15 am 
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Brazilian Rosewood
Brazilian Rosewood

Joined: Fri Nov 03, 2006 6:50 pm
Posts: 2711
Location: Victoria, BC
First name: John
Last Name: Abercrombie
Status: Amateur
I do like the Edit button- thanks!

John


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 Post subject: Re: Documented problems
PostPosted: Thu Jan 24, 2008 11:53 am 
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Koa
Koa

Joined: Mon May 09, 2005 1:41 am
Posts: 1157
Location: Siloam Springs, AR
JohnAbercrombie wrote:
3- There are now only 25 topics per page in the listings; the old version had 50.

4-There is no obvious way to even navigate to the PM area.

5- There is no way to get an organized listing of Active Topics across all the Discussion Forums, with the time window specified. This worked really well in the old version.

6- No 'Home' link anywhere- this was a defect in the old version that I'd hoped would be fixed.

7-Bigger avatars and less room for text and pictures?? This makes sense?


A couple replies...

3 - I like it much much better this way with 25 topics per page, no endless scrolling to find what you want.

4 - For PM, click where it says "0 new messages" in the upper left by the logout link.

5- click on the "View Active Topics" link. At the bottom there's a little drop down box where you can adjust it on the number of days or weeks. Not hours, though. Either way, you get the active topics very similar to before. There's also an icon to quickly clue you to which ones have a new message you haven't read before, for me there's almost no reason to even use Active Topics anymore.

6- Not sure what you mean by "home link", but try using the "Board Index >> Main Discussion" links, which gives you the option of going back to the main index or just the main page of whatever forum you're in.

7- Yeah, I agree it's annoying when people use large avatars. I think there's a way the admins can limit the size, but that's a pretty minor thing till the login issues get worked out.

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______________________________
Jonathan Kendall, Siloam Springs AR


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 Post subject: Re: Documented problems
PostPosted: Thu Jan 24, 2008 2:27 pm 
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Brazilian Rosewood
Brazilian Rosewood

Joined: Fri Nov 03, 2006 6:50 pm
Posts: 2711
Location: Victoria, BC
First name: John
Last Name: Abercrombie
Status: Amateur
'Paste'-
Thanks for the hints!

I found the (cleverly hidden) PM icon. Thanks
Active Topics- Found the window (scroll down to the bottom of the page) with the '# of days' parameter. Thanks.
Found the "Board Index >> Main Discussion" link which disappears from the top of some pages- scroll to the bottom. Thanks.

John


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 Post subject: Re: Documented problems
PostPosted: Thu Jan 24, 2008 3:39 pm 
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Koa
Koa
User avatar

Joined: Mon Sep 12, 2005 12:40 am
Posts: 1900
Location: Spokane, Washington
First name: Pat
Last Name: Foster
State: Eastern WA
Focus: Build
Brock,

Here's an issue that John Abercrombie discovered, quoted from the Great Search thread.
burbank wrote:
JohnAbercrombie wrote:
As usual, I'm missing something here.
Suppose I want a list of all the topics that Alan Carruth has started.
:?:
Put *carruth in the author box (unless you know the exact username you have to use the wildcard-this is standard)
Search within : First Post of Topics
Display as : Topics
Hit the Search button

I don't think you're missing anything here. I can't seem to make it work either. I get all of his posts whether he started topic or not. Same with all the options under Search Within. Return First (number of characters) also has no effect

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now known around here as Pat Foster
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http://www.patfosterguitars.com


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 Post subject: PM issue
PostPosted: Thu Jan 24, 2008 6:28 pm 
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Contributing Member
Contributing Member

Joined: Mon Dec 27, 2004 11:25 pm
Posts: 7202
Location: United States
I received an email saying that I had a PM, but I went to my Inbox, there was nothing there from the individual it said has sent the PM.

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"I want to know what kind of pickups Vince Gill uses in his Tele, because if I had those, as good of a player as I am, I'm sure I could make it sound like that.
Only badly."


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