Ken,my experience is the same as the above. (Corroboration is a good thing, right?) They are a reliable bunch, if a bit non-communicative.
Say, who's that dark stranger in your avatar?
Steve
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| Author: | KenH [ Fri Jan 25, 2008 2:52 am ] |
| Post subject: | G.A.L |
I am a member of the Guild of American Luthiers and I have asked numerous times to be added to the list of luthiers on their web page, but no response. Now I have ordered a set of plans (couple of week ago) and havent even got an e-mail confirming that I ordered the plans. Is this normal? How long does it typically take to get plans from them? |
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| Author: | Jim Kirby [ Fri Jan 25, 2008 6:31 am ] |
| Post subject: | Re: G.A.L |
Ken - You won't get an acknowledgment, the plan will just show up a day or two after you have forgotten you ordered it. They are reliable. So what did you get? |
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| Author: | Hesh2 [ Fri Jan 25, 2008 8:56 am ] |
| Post subject: | Re: G.A.L |
I agree with Jim. GAL's e-commerce site is very old and lacks auto-acknowledgment email capability but the plans will show up. I know how you feel, I recently ordered twice from them, plans, and felt like my order went into a black hole. But they both showed up and in one case I emailed them and got an immediate and very caring reply. BTW the plans are excellent. |
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| Author: | WaddyThomson [ Fri Jan 25, 2008 9:57 am ] |
| Post subject: | Re: G.A.L |
Hi Ken! My experience is the same. They are not heavily staffed, and it takes them, sometimes, as much as a week to ship stuff, but they do get it done. I have never had a problem with them. Even when you pay your dues, you never really know whether it worked, until you finally get your little certificate in the mail. It is a strange lack of response. |
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| Author: | KenH [ Fri Jan 25, 2008 12:08 pm ] |
| Post subject: | Re: G.A.L |
Thanks for the replies. I guess I will have to wait patiently for the plans to arrive. Waddy, I ordered the 1952 Barbero plans for the flamenco guitar comission. I have all of the other materials to get started with, but am waiting on the plans. |
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| Author: | Steve Kinnaird [ Fri Jan 25, 2008 12:48 pm ] |
| Post subject: | Re: G.A.L |
Ken,my experience is the same as the above. (Corroboration is a good thing, right?) They are a reliable bunch, if a bit non-communicative. Say, who's that dark stranger in your avatar? Steve |
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| Author: | KenH [ Fri Jan 25, 2008 1:47 pm ] |
| Post subject: | Re: G.A.L |
Steve Kinnaird wrote: Ken,my experience is the same as the above. (Corroboration is a good thing, right?) They are a reliable bunch, if a bit non-communicative. Say, who's that dark stranger in your avatar? Steve And now for the rest of the story..... maybe you can see why I chose to crop the avatar and make it black and white 
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| Author: | Dave Rector [ Fri Jan 25, 2008 3:01 pm ] |
| Post subject: | Re: G.A.L |
OMG, Ken's playing an Ovation!! |
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| Author: | WaddyThomson [ Fri Jan 25, 2008 3:31 pm ] |
| Post subject: | Re: G.A.L |
AAAAHHHHH! 
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| Author: | KenH [ Fri Jan 25, 2008 3:37 pm ] |
| Post subject: | Re: G.A.L |
| I even won a genuine gold-like plated plastic ship on a stick in the onboard talent show with that ovation..... it survived the sea air and humidity just fine too 
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| Author: | Mitch Cain [ Fri Jan 25, 2008 3:37 pm ] |
| Post subject: | Re: G.A.L |
Don't Panic! it probably washed up on the beach during one of the day trips - someone obviously pitched it over the side... 
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| Author: | WaddyThomson [ Fri Jan 25, 2008 3:42 pm ] |
| Post subject: | Re: G.A.L |
Ken that's Awesome! That's the first time I have ever seen SHIP on a STICK! |
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| Author: | KenH [ Fri Jan 25, 2008 11:44 pm ] |
| Post subject: | Re: G.A.L |
I calle dthem this afternoon and of course Kurt wasnt there (the mailrtoom guy). He did send me a reply to my web form question though and said he would check on the order. He didnt think it had gone out yet.....something about a backlog of new member's forms from the new year still hanging around. Thanks for the replies and suggestions! Ken |
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| Author: | ChuckH [ Fri Jan 25, 2008 11:54 pm ] |
| Post subject: | Re: G.A.L |
Hi Ken, I ordered The Big Red Book Number One from them back in September cause I knew Jack Batts a violin making which they interviewed and wrote an article back in 1987. The first part of December I got the book. |
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| Author: | Martin Turner [ Sun Jan 27, 2008 12:44 am ] |
| Post subject: | Re: G.A.L |
Kurt at GAL is a bit overworked at times but he always comes through with the goods. I just renewed my subs for 2008 not realising Id alreayd done so. Got an email from Kurt about a week later saying hed charged my credit card and I could either get a refund or pay for my 2009/10 subs. On another occasion I got someone elses membership certificate. Sent it back to Kurt and he arranged for the correct certificates to go to their rightful owners. A GAL subscription is well worth its weight in gold IMHO. Cheers Martin |
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| Author: | Billy T [ Sun Jan 27, 2008 1:56 am ] |
| Post subject: | Re: G.A.L |
Quote: even won a genuine gold-like plated plastic ship on a stick in the onboard talent show with that ovation..... Man! He even admits it! Disturbing! 
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