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Brad Goodman
PostPosted: Wed Feb 01, 2023 5:35 pm 
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Joined: Sun Feb 27, 2005 10:11 am
Posts: 2173
I ordered some mother of pearl tuning buttons from them and they are defective.
Three of them are a very sloppy fit on the shaft and three of them aren’t even broached. There’s just a hole drilled them as you can see in the photo.
It’s really a shame because they are beautiful other than the fact that they don’t work – lol

I have sent them two emails requesting a new set or my money back but I have not gotten an answer in about a week….
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Chris Pile
PostPosted: Thu Feb 02, 2023 1:29 am 
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Joined: Sun Mar 06, 2011 12:04 am
Posts: 5823
First name: Chris
Last Name: Pile
City: Wichita
State: Kansas
Country: Good old US of A
Focus: Repair
Status: Professional
The last time I ordered from Shellex was back in the early 80's when you still had to call the International Operator in New York at 3 or 4 AM to catch Gunter Klier right when his shop in Germany was opening. It was good stuff back then. Sorry to hear of your troubles now.

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