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 Post subject: G.A.L
PostPosted: Fri Jan 25, 2008 2:52 am 
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Brazilian Rosewood
Brazilian Rosewood
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Location: Florida
I am a member of the Guild of American Luthiers and I have asked numerous times to be added to the list of luthiers on their web page, but no response. Now I have ordered a set of plans (couple of week ago) and havent even got an e-mail confirming that I ordered the plans. Is this normal? How long does it typically take to get plans from them?

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Ken H


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 Post subject: Re: G.A.L
PostPosted: Fri Jan 25, 2008 6:31 am 
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Brazilian Rosewood
Brazilian Rosewood

Joined: Tue Nov 29, 2005 11:44 am
Posts: 2186
Location: Newark, DE
First name: Jim
Last Name: Kirby
Focus: Build
Status: Amateur
Ken - You won't get an acknowledgment, the plan will just show up a day or two after you have forgotten you ordered it.
They are reliable. So what did you get?

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Jim Kirby
kirby@udel.edu


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 Post subject: Re: G.A.L
PostPosted: Fri Jan 25, 2008 8:56 am 
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Mahogany
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Location: Ann Arbor, MI USA
I agree with Jim. GAL's e-commerce site is very old and lacks auto-acknowledgment email capability but the plans will show up.

I know how you feel, I recently ordered twice from them, plans, and felt like my order went into a black hole. But they both showed up and in one case I emailed them and got an immediate and very caring reply.

BTW the plans are excellent.

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Hesh
Ann Arbor, MI USA
http://www.heshtone.com


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 Post subject: Re: G.A.L
PostPosted: Fri Jan 25, 2008 9:57 am 
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Joined: Mon Mar 19, 2007 7:05 am
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Location: United States
First name: Waddy
Last Name: Thomson
City: Charlotte
State: NC
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Status: Semi-pro
Hi Ken! My experience is the same. They are not heavily staffed, and it takes them, sometimes, as much as a week to ship stuff, but they do get it done. I have never had a problem with them. Even when you pay your dues, you never really know whether it worked, until you finally get your little certificate in the mail. It is a strange lack of response.

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 Post subject: Re: G.A.L
PostPosted: Fri Jan 25, 2008 12:08 pm 
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Brazilian Rosewood
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Thanks for the replies. I guess I will have to wait patiently for the plans to arrive.

Waddy, I ordered the 1952 Barbero plans for the flamenco guitar comission. I have all of the other materials to get started with, but am waiting on the plans.

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Ken H


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 Post subject: Re: G.A.L
PostPosted: Fri Jan 25, 2008 12:48 pm 
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Ken,my experience is the same as the above. (Corroboration is a good thing, right?) They are a reliable bunch, if a bit non-communicative.

Say, who's that dark stranger in your avatar? :lol:

Steve

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http://www.stephenkinnaird.com


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 Post subject: Re: G.A.L
PostPosted: Fri Jan 25, 2008 1:47 pm 
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Brazilian Rosewood
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Steve Kinnaird wrote:
Ken,my experience is the same as the above. (Corroboration is a good thing, right?) They are a reliable bunch, if a bit non-communicative.

Say, who's that dark stranger in your avatar? :lol:

Steve


And now for the rest of the story..... maybe you can see why I chose to crop the avatar and make it black and white :mrgreen:


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Ken H


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 Post subject: Re: G.A.L
PostPosted: Fri Jan 25, 2008 3:01 pm 
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Brazilian Rosewood
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Location: Jones, OK
OMG, Ken's playing an Ovation!!

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Dave Rector
Rector Guitars


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 Post subject: Re: G.A.L
PostPosted: Fri Jan 25, 2008 3:31 pm 
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First name: Waddy
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City: Charlotte
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Status: Semi-pro
AAAAHHHHH! :o

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Waddy

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 Post subject: Re: G.A.L
PostPosted: Fri Jan 25, 2008 3:37 pm 
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Brazilian Rosewood
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:o :o :o

I even won a genuine gold-like plated plastic ship on a stick in the onboard talent show with that ovation..... it survived the sea air and humidity just fine too :)


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Ken H


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 Post subject: Re: G.A.L
PostPosted: Fri Jan 25, 2008 3:37 pm 
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Cocobolo
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Location: Southwick,MA
City: Southwick, MA
Don't Panic! it probably washed up on the beach during one of the day trips - someone obviously pitched it over the side...
:roll:

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Mitch


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 Post subject: Re: G.A.L
PostPosted: Fri Jan 25, 2008 3:42 pm 
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First name: Waddy
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Ken that's Awesome! That's the first time I have ever seen SHIP on a STICK!

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Waddy

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 Post subject: Re: G.A.L
PostPosted: Fri Jan 25, 2008 11:44 pm 
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Brazilian Rosewood
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I calle dthem this afternoon and of course Kurt wasnt there (the mailrtoom guy). He did send me a reply to my web form question though and said he would check on the order. He didnt think it had gone out yet.....something about a backlog of new member's forms from the new year still hanging around.

Thanks for the replies and suggestions!
Ken

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Ken H


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 Post subject: Re: G.A.L
PostPosted: Fri Jan 25, 2008 11:54 pm 
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Joined: Thu Jan 24, 2008 8:01 am
Posts: 1399
Location: Houston, TX
First name: Chuck
Last Name: Hutchison
City: Houston
State: Texas
Country: United States
Focus: Build
Status: Amateur
Hi Ken,
I ordered The Big Red Book Number One from them back in September cause I knew Jack Batts a violin making which they interviewed and wrote an article back in 1987. The first part of December I got the book.

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"After forty-nine years of violin building, I have decided that the search for a varnish is similar to the fox hunt. The fun is in the hunt."
Jack Batts Maker and Repairer of Fine Violins


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 Post subject: Re: G.A.L
PostPosted: Sun Jan 27, 2008 12:44 am 
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Koa
Koa

Joined: Sun Feb 26, 2006 10:21 pm
Posts: 1055
Location: Australia
Kurt at GAL is a bit overworked at times but he always comes through with the goods. I just renewed my subs for 2008 not realising Id alreayd done so. Got an email from Kurt about a week later saying hed charged my credit card and I could either get a refund or pay for my 2009/10 subs.

On another occasion I got someone elses membership certificate. Sent it back to Kurt and he arranged for the correct certificates to go to their rightful owners.

A GAL subscription is well worth its weight in gold IMHO.

Cheers Martin


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 Post subject: Re: G.A.L
PostPosted: Sun Jan 27, 2008 1:56 am 
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Brazilian Rosewood
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Joined: Sun Dec 25, 2005 7:58 pm
Posts: 2946
Location: United States
Quote:
even won a genuine gold-like plated plastic ship on a stick in the onboard talent show with that ovation.....


Man! He even admits it! Disturbing! :shock: :lol: :lol: :lol:

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Billy Dean Thomas
Covina, CA

"Multi famam, conscientiam, pauci verentur."
(Many fear their reputation, few their conscience)


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