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PostPosted: Wed May 14, 2008 7:50 pm 
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First name: Lance
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Hi Folks,
we have our development team working on our log in issues again today.
The informed us that the are changing some cookie settings so if you
have issues logging in try deleting all cookies, empty temp files, reboot and try to
log in again.
We are really trying to chase this bug down. Please bare with us ;)

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PostPosted: Wed May 14, 2008 8:05 pm 
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Joined: Mon Mar 19, 2007 7:05 am
Posts: 9191
Location: United States
First name: Waddy
Last Name: Thomson
City: Charlotte
State: NC
Focus: Build
Status: Semi-pro
Thanks Lance. I did as you said, and I'm back in.

I had done everything but the re-boot part. That made it work.

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PostPosted: Wed May 14, 2008 8:15 pm 
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Status: Semi-pro
Great!
Dont ask me why rebooting helps, I have no idea. I just know that we have had results with
this sequence.

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PostPosted: Wed May 14, 2008 9:25 pm 
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Mahogany
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Joined: Tue Nov 15, 2005 2:40 am
Posts: 65
Location: Vancouver, BC Canada
Just for future reference Lance, when you say erae all my cookies, do you mean all my "board cookies" or all of my cookies from my computer. I erased all of my cookies on my computer, and it sucks as I lost all of my settings for other sites. If I can avoid that in the future it would be good to know.

Thnx

davidO


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PostPosted: Wed May 14, 2008 9:31 pm 
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Old Growth Brazilian Rosewood
Old Growth Brazilian Rosewood
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Joined: Fri Nov 02, 2007 9:49 am
Posts: 13388
Location: Ann Arbor, Michigan
First name: Hesh
Last Name: Breakstone
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State: Michigan
Country: United States
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I got booted tonight too - my first time ever. But I just cleared my cookies, all of them, and was back in business without a reboot. This was with Firefox on a Mac. Safari worked flawlessly when Firefox was hung-up.

Lance buddy if you need any beta testers with various configs let me know I have most everything here both Mac and W*ndows.


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PostPosted: Wed May 14, 2008 9:50 pm 
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Safari was unfortunately buggy for me :/ 'tis OK. I deleted my cookies and now I'm back in.


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PostPosted: Wed May 14, 2008 10:31 pm 
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Brazilian Rosewood
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I got booted as well for the first time ever, thought it must have been bad karma :shock: Anyhow, I cleaned up the system and I'm back in, just in time to read this message telling me to clean up my system :D

Thanks Lance

Kim


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PostPosted: Wed May 14, 2008 11:33 pm 
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Koa
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Joined: Mon Sep 04, 2006 10:55 pm
Posts: 698
Location: Australia
You only have to delete cookies that have been set by this website.

Cheers

Bob

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PostPosted: Wed May 14, 2008 11:42 pm 
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Koa
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Posts: 763
Location: United States
FYI, I tried deleting only the forum cookies, but it didn't change anything. Probably should have exited Firefox and reloaded, but didn't. Worked fine after removing all cookies, which I ought to do more often anyways.

Miek
(If you care, Mac OSX 10.4.11 - Firefox - all current updates)

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PostPosted: Thu May 15, 2008 6:49 am 
I just got bumped off for the first time. Can someone please tell me how to delete only those cookies that are related to the problem. And once I do that, is it certain that it won't happen again?

Thanks...JJ


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PostPosted: Thu May 15, 2008 6:55 am 
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Koa
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Joined: Wed Oct 10, 2007 2:47 am
Posts: 781
Location: Wauwatosa, WI, USA
Me too. Lance, as a note, people cant see this thread if there not logged in. So, its no help for people having issues. May want to not have log in issue threads as announcements.


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PostPosted: Thu May 15, 2008 7:07 am 
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Old Growth Brazilian Rosewood
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Location: Ann Arbor, Michigan
First name: Hesh
Last Name: Breakstone
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State: Michigan
Country: United States
Status: Professional
What is your operating system JJ XP?

I just recreated the problem in XP and VISTA, it is happening on my Mac too with Firefox, and although deleting cookies gets you back in the problem seems to happen again and again.

I first experienced this issue yesterday so what ever changed then is what is causing me grief, before that it has never happened to me.


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PostPosted: Thu May 15, 2008 7:38 am 
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Koa
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Joined: Mon Sep 04, 2006 10:55 pm
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Location: Australia
JJ

If you look in your Temporary Internet files you should find a cookie named something like this:

cookie:bob@www.luthierforum.txt

Replace bob with whatever name you log on to your computer as.

That's the only one you need to delete.

Your browser , whether it be Firefox or Internet Explorer, will only send information in the cookie back to the web server that set the cookie in the first place. In this case the information is your username and password.

That's what keeps you logged in.

Sometimes the cookie itself becomes corrupted or there may be a problem with the web server so that it can't read the contents of the cookie.

Cheers

Bob

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PostPosted: Thu May 15, 2008 7:39 am 
Lance Kragenbrink wrote:
... Please bare with us ;)


Lance,
You are one swinging guy! Please bear with my attempt at humor!
--Tom


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PostPosted: Thu May 15, 2008 7:40 am 
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Joined: Mon Dec 27, 2004 5:02 am
Posts: 8551
Location: United States
First name: Lance
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City: Vandercook Lake
State: Michigan
Zip/Postal Code: 49203
Country: USA
Focus: Build
Status: Semi-pro
Morning guys.
They made a cookie adjustment yesterday. I am awaiting to hear back as to whats next.
Sorry for the problems. idunno

Also, this post is visable to folks not logged in.

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PostPosted: Thu May 15, 2008 8:30 am 
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Koa
Koa

Joined: Wed Aug 22, 2007 11:58 am
Posts: 1667
Lance, next time, instead of making folks delete ALL their cookies and causing major grief, tell them to only delete your cookie, and spell it out. Give the name of the cookie to be deleted. I was able to search mine to find the right ones to delete, but not everyone is computer savvy.


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PostPosted: Thu May 15, 2008 8:45 am 
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Country: USA
Focus: Build
Status: Semi-pro
Good idea Mario.

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PostPosted: Thu May 15, 2008 9:01 am 
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Brazilian Rosewood
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Joined: Mon Dec 27, 2004 3:50 pm
Posts: 4662
Location: Napa, CA
Of course, I deleted all of my cookies and now I'm in...but I'm now realizing how important some of those other (now deleted) cookies WERE [headinwall] :evil:

I suppose it would be great to hope that there won't be a "Next Time"?

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JJ
Napa, CA
http://www.DonohueGuitars.com


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PostPosted: Thu May 15, 2008 10:01 am 
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Joined: Mon Mar 19, 2007 7:05 am
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First name: Waddy
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City: Charlotte
State: NC
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I don't get what all the issue is with deleting cookies. You don't have to delete anything but cookies and temp files. It shouldn't interfere with your other sites. They will post new cookies when you go there. I deleted all of my cookies last night, and again this morning (different computer), and every other site logged on as normal. I do use Firefox, though, and it stores passwords and such separately, but I don't think that has anything to do with it. You should have your security set to accept cookies automatically from the places you visit. Then it shouldn't be a hassle.

One other thing that I have found useful, is to set your browser so it deletes all temp files when you close it. That way, you do not pile up thousands, of files on top of each other. I once deleted over 4,000 temp files from my machine before I learned this. They are not replaced, the sites just post new temp files. They rarely re-use them. The only time they are useful is when you are browsing a site, and they use them to get faster loads of pages, but after you log off, and go back the next day, it may find one or two, but mostly it just adds new ones. One of the biggest problems with Windows systems is that they do not clean themselves up. The registry is the same way. Just keeps getting bigger and bigger until it finally corrupts itself, and the system becomes so slow, it can't recover, and you have to reinstall it.

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PostPosted: Thu May 15, 2008 10:04 am 
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Koa
Koa

Joined: Thu Dec 01, 2005 9:40 am
Posts: 600
Location: United States
I just logged in without resetting cookies. I rarely log in so am usually unaware of problems.


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PostPosted: Thu May 15, 2008 10:05 am 
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Brazilian Rosewood
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Joined: Sat Feb 12, 2005 1:07 am
Posts: 2281
Location: Jones, OK
I've been having problems staying logged in since sometime yesterday. Never had any problems before. Hope this gets fixed soon, it is pretty annoying.

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Dave Rector
Rector Guitars


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PostPosted: Thu May 15, 2008 10:19 am 
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Joined: Sat Jul 28, 2007 1:03 pm
Posts: 724
Location: NE Oklahoma, United States
First name: Steve
Last Name: Walden
City: Bartlesville
State: Oklahoma
Zip/Postal Code: 74006
Country: USA
Focus: Build
Status: Amateur
I just deleted temp Internet files, cookies (all) and browsing history and then logged back in. no problems.

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Steve Walden
Aspiring Builder,
Bartlesville, OK


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PostPosted: Thu May 15, 2008 10:56 am 
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Cocobolo
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Joined: Wed Oct 10, 2007 10:23 am
Posts: 230
Location: United States
I've also had login problems more than once since yesterday. One thing that I noticed is that I was listed as a logged in forum member at the bottom on the index page even when I was just a guest. If I attempted to login, I would still be kicked back to being a guest. Apparently the server also has a problem with the current state of active connections.

Contrary to what was stated on another thread, my experience is that most other sites do NOT have problems with different browsers, configuratons, cookies and server state.

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GregH
Fot Wuth


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PostPosted: Sat May 17, 2008 4:11 pm 
well I have tried everything and still cannot log in. Every other site works fine.
Hmmmmm any ideas?
Evan Gluck


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PostPosted: Sat May 17, 2008 4:21 pm 
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Old Growth Brazilian Rosewood
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Joined: Fri Nov 02, 2007 9:49 am
Posts: 13388
Location: Ann Arbor, Michigan
First name: Hesh
Last Name: Breakstone
City: Ann Arbor
State: Michigan
Country: United States
Status: Professional
Evan my friend what is happening with you when you log in? Do you get in but immediately get booted back out?

What worked for me is to delete all my history, cookies basically everything, close the browser, reopen and log in fresh. There is a new cookie that you need to get once the old one is deleted.


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