Dave, think it's worth noting that although I certainly do not endorse the
BFTS, I am not entirely in disagreement with you. There are good points
and bad points in my opinion, and I'll try to sum up my thoughts on the
BFTS as briefly as possible.
First as to the price, It's hard for me to say or judge. If the $250 were
simply for adjusting the saddles on a strat to match the 12th fret to the
harmonic, I would say that you're crazy.
I get the feeling though,
that you're doing a bit more than that. I assume that what you bill as
setting intonation includes a lot more in way of setup and customer
consultation (time I really need to be more diligent about billing for
myself). It's still a good deal more than what I would charge based on an
$80/hr rate, unless that price included a new saddle and full setup, or
perhaps even higher if in involved some fret dressing work.
As to Buzz's system itself, here's what I consider the high points.
First off, it can sound great if done well, because I think the training
emphasizes the critical importance of several aspects of setup that many
techs may have otherwise overlooked. For example, it always amazes me
how many people setup everything on an instrument without even giving
a thought to the nut height
, what I consider as the first reference
point that needs to be established.
Second, compensated nuts can be a good thing. I have some
disagreements about the amount, and feel that his system standardizes it
based purely on scale length and instrument style, without considering
the actual players style, but for many styles this can be very beneficial.
Third, there may be some good basis for the intonation and tuning
offsets, though I think Buzz and Greg may have been a bit misguided in
the reasoning behind them.
Now for the gripes. Primarily, marketing and claims, patentability, and
generalized or average compensations for too wide a range of
instruments and playing styles.
First, the marketing. Buzz has greatly tempered his claims (pun
intended) over the years, but when the system first came out he was
claiming much more perfection than it delivered. Naturally, when
marketing a product one wants to advertise it can deliver what no other
system can, but I think he stretched the claims too far too early, and
really rubbed me the wrong way.
The biggest claim that irked me was that now your guitar would be able
to play in tune with a piano. What piano
? Find two
pianos that will tune perfectly together. Are we talking a 9 foot Steinway
grand? A Yamaha grand? A spinet, or upright, or parlor grand? Any good
piano tuner you ask this of will simply laugh at the idea. Getting two
different pianos to play both in tune with themselves and with each other
is near impossible in most cases, and has always been a challenge to
tuners.
Next is the simply horrendous amount of misinformation in both the
marketing and patents. By his claims, piano tuners abandoned equal
temperament over 400 years ago
, in favor of a stretch
tuning, which he seems to be confusing with totally different and
unrelated well temperaments (which were most commonly used from the
17th to the mid/late 19th century, before equal temperament did become
standard).
Other claims in his patents are;
Guitar fret placement is based upon the Pythagorean scale.
Pythagoras developed the "rule of 18".
Pianos and claviers jumped straight from use of just tuning and meantone
systems to equal temperament, developing well temperaments later.
That's especially ironic, because I never knew the fortepiano even existed
before the early 18th century from builders like Cristofori and
Silbermann. Before that there were harpsichords, claviers and organs,
which were certainly never tuned to equal temperament.
I could go on and on if I wanted to go grab my Feiten file from the shop,
but you get the point. Though most of his patents are concerned with
adjustable saddles and nuts, the entire section on the tuning system itself
is based on absolutely wrong information. It would not be difficult to
show how incorrect and incomplete his prior art listed is, and likely would
never stand up if his patent were ever involved in a lawsuit.
Now Buzz and Greg didn't design their system around this
misinformation. They designed it by tweaking, listening, tweaking,
seeking opinion, and tweaking some more. If they had learned a bit more
about temperament and tuning before starting this, they could have
saved a good deal of time. Instead I believe they embarked on a very well
intentioned, yet terribly misinformed venture. All of the talk comparing
their system to a well temperament (again I think they are confusing this
with an equal tempered, stretch tuned piano), is a good example of this.
This also bugs me a bit, because it seems an attempt to give an air of
legitimacy to their system that simply would not be conveyed had they
marketed it as "hey, this is what we figured out after noodling around
with it for a while". I feel the same about the nut compensation
"formulas". I know from when I met Buzz about 12 years ago that he
simply settled on .020" compensation for acoustic/jazz/wound 3rd
guitars, and .030" for plain 3rd electrics. They created a forumula for
compensation, like 1.4% for acoustics and 2.1% for electrics afterward.
The formulas were created from the measurements, so that now when the
measurements are recreated from the formulas they give the impression
of being based on more scientific empirical fact. It's marketing slight-of -
hand.
Then come the tuning and intonation offsets themselves. This
undoubtedly came from Buzz actually listening to the overtones of strings
against each other in various intervals. The problem here is that there is
nothing new or patentable about that. In chords, it is the relationship of
the overtones that define what sounds harmonious, not the
fundamentals. The overtones can change from their theoretical pitch
depending on variables like string stiffness, bridge inertia, top stiffness,
what color underwear you're wearing.... an almost infinite line of
variables. In simplified terms, this is what stretch tuning on a piano aims
to compensate for, and why it is different on each piece of wood and each
string. There is nothing groundbreaking or new about this, whether it be
applied to pianos, guitars, mandolins, etc.
Now though fret positions on a guitar are stable, the human hands make
the intonation moderately flexible. This is another area which I am uneasy
with Buzz’s system. The offsets again try to portray an air of precision,
but in fact are much smaller than the range of error of human hands or
average stability of the instrument itself. Tell three different techs to
adjust the intonation at the twelfth fret 2 cents flat, and likely you will get
three different settings. I contend that most players and techs will even
get different readings on a strobe tuner depending on whether they are
looking at it or not. Playing a single note while looking at the strobe
tuner, and it only takes the slightest unconscious change of pressure or
angle for your hand to bring it closer to tune without even realizing it (or
perhaps even realizing it, but pretending not to). And offsets of opens
strings follow the same rules. The touching of a tuner button can change
a high string one cent, and looser strings can vary 3-4 cents from the
attack through the decay.
When I’m setting intonation I just try to listen to all of this. Different
positions, different chord shapes, different intervals on different strings.
Attempt to mimic a players style, perhaps grabbing heavier or leaning
toward flattening from perfect for a live bar player as compared to a
studio guitar. Play a run, stop at a note, then look at the tuner. Listen to
intervals again. It goes on and on. Then try to shoot for the middle of the
range of error, or actually more often on the flat side of middle.
As to compensated nuts, I think .030” on an electric is fine for a heavy
blues player with jumbo frets, who likes a high nut to get at low fret
bends and grabs real hard. For someone playing Eric Johnson style stuff,
or speed metal or whatever, that would be drastically too far. I think most
of Buzz’s nut compensations are based on a higher nut height than what I
usually find acceptable. At the very least, I think compensations like this
have to be decided for an individual instrument and player.
I equate Buzz's system to a tuner like the Peterson 490-ST. This is
designed with a variety of stretch tunings for various piano styles. You
will never find a good piano tuner using one though, because it is simply
an average. The stretch tuning will make a smooth "S" sweep on an offset
chart, but it you compare it to a real piano's proper tuning it will be a very
jagged, sporadic line. If you charted several pianos of a particular style
their average may create that smooth "S" curve, but each individual will
have a very different jagged line. Each note and string are individual, and
though they average around the stretch curve they rarely fall directly on
it.
Buzz's system is that smooth line, and does not compensate for nuances
of individual instruments or player's style. Now a guitar can be intonated
great with his system, but I argue that it is attributable to the attention of
the tech to the instrument and player's style more than the system itself. I
always argue that a great setup on a Feiten or non-Feiten guitar will
sound great. A bad setup on a Feiten or non-Feiten guitar will sound bad.
Then there is the business side. I know of one very well known and
respected guitar tech (whose anonymity I will respect) who claimed to
have discretely reversed the saddle before the listening session at the BF
training. Everyone in the class including the instructor oozed the same
oohs and aahs as they did with all the legitimately Feitenized guitars.
That technician still sells the BF system, and sells a lot of it. He does not
push it on people, but the buzz created around the system has generated
a significant demand in his area. If you own a drug store and people are
coming in every day for an herbal supplement that you know to be
unnecessary yet harmless, is there anything wrong with a business
owner’s choice to stock the product? I don’t think so, so long as you do
your reasonable best to educate the customer and don’t actively push or
endorse something that you do not believe to be true. Beyond that, if it
does no harm and they are demanding it than I think it’s fine.
There are plenty of other anecdotes I have – the few guitars I had in a few
weeks ago were great examples. A Washburn custom shop Dimebag
guitar with the BF sticker on the back that the customer said sounded
better than any other guitar he had. I measured the nut spacing, and
there was no compensation at all – 0. Still with some folks (not all, mind
you) the sticker acts as a very effective placebo. The other one in at the
same time was a fretless bass…….
I assume that was simply a product of a manufacturers contract with BF,
but still it was funny.
I had a similar experience to the Healdsburg story at a Northwoods
seminar. When Buzz wanted a guitar to demonstrate the flaws of
conventional systems he was handed one that was actually set up right in
our shop. He could not get the thing to sound bad or exhibit any of the
problems his system set out to cure, and hand to move along to another
poorly setup instrument to demonstrate.
Anyway, I don’t think the system is bad as long as the tech is good. I wish
there was a bit more honesty about how tuning really works, but I
suppose that’s sales and business for ya. It can be complicated for many
anyhow, and the BF system offers them something simple and “certified” –
certified, meaning someone printed a certificate or insignia to offer a
feeling of confidence and authority.
I don’t plan on selling it. I just feel the claims contradict the points that I
try to educate my clients on too much, and I would feel hypocritical in
selling it. I tell them what I do, and advise that I will try to get
their
instrument at it’s best for
them.. Then try to help folks understand
what limitations do exist.
Even with the points I mentioned above, it is only typical for me to do
this on guitars getting set up straight before studio work. For most other
purposes, the time spent in chasing the perfection wind is too expensive,
and offers slight improvements that will never be realized by a guitarist in
a four piece band anyway. A quick, good,, but less extreme fifteen
minutes with the intonation will get the guitar to 90%+, and beyond that
is irrelevant to many players. Besides, there is a level of perfection you
can shoot for that is so abstract it will likely be changed with the slightest
variable – like when you change your underpants.
So I don’t have any real animosity or disrespect for most shops who offer
the BFTS. There are two main groups of techs here I believe, Those like
yourself Dave, who seem to be knowledgeable about intonation and
temperament, but offer the BFTS due to market demands without actively
pushing it. That's just fine by me, and I respect that. Then there is a wider
group I believe of those who are rather innocently ignorant of how tuning
and intonation really works, and sell it because they truly believe that it is
the best option. I don’t think good techs should be ignorant on such
matters, but this is a very complicated and not often taught topic, so I see
it as forgivable.
That’s my short simple answer. The long one keeps getting longer, and
may soon turn in to a book on intonation and temperament of fretted
instruments, including commentary and analysis on a wider variety of
compensation systems. We’ll see.