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PostPosted: Fri May 12, 2006 6:28 am 
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Brazilian Rosewood
Brazilian Rosewood
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Location: Russellville, Arkansas
On the bar is my neice's laptop 2300, the modem jack is gone. Someone tried to help out by seeing if they could fix it. We need a new jack for the unit wihch is 2 years old. Apparently the modem is a card inside, and the jack simply mini-pins to the jack with two tiny wires.

I may could have fixed it for her if it were available. Her helper tossed it since it was disconnected. Oh boy.

Here is what we need, a place to get a jack. Anyone know where to start or a place to go? She called Compaq and the person who barely spoke English told her she didn't know of a part by the name modem jack. Grin. Only in America.

TIA What do now?

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PostPosted: Fri May 12, 2006 6:55 am 
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Brazilian Rosewood
Brazilian Rosewood

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Location: Netherlands
Is the modem built-in, or a PCMCIA unit?


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PostPosted: Fri May 12, 2006 7:13 am 
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Brazilian Rosewood
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Location: Russellville, Arkansas
Yes, it's built in, not external. The jack location where the phone line hooks is now a rather square hole and you can look in and see motherboard or modem board. I know there has to be a part for this baby. On Ebay we see parted out Laptops of every variety, just no Compaq Presario 2100 laptops, there is one out of a 1900 and it looks like a phone jack with two tiny wires to a twin microplug that you see in electronic stuff.

Her four year old stepped on the cord and yanked the jack, which lost connection. Apparently we need a new jack, the other is history and missing.

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PostPosted: Fri May 12, 2006 7:32 am 
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Brazilian Rosewood
Brazilian Rosewood

Joined: Thu Jun 16, 2005 10:31 am
Posts: 2103
Location: United Kingdom
Bruce it is usually an RJ11 Connector, any electrical component wholesaler will carry them, usually you just buy the whole lead, or is it the socket thats gone ?

Do you have Radio Shack or Maplins in the US they would have them.


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PostPosted: Fri May 12, 2006 7:36 am 
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Koa
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Joined: Mon May 09, 2005 1:41 am
Posts: 1157
Location: Siloam Springs, AR
I'd probably just get a new pcmcia modem that fits in the card slot. They go on eBay for pretty cheap, or about $30 for new.

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PostPosted: Fri May 12, 2006 7:38 am 
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Brazilian Rosewood
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Location: Russellville, Arkansas


We couldn't get the back off, but we did get a nice look inside. There are no visible pins. Wish I'd been there when it was taken apart and could see the way it was.

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PostPosted: Fri May 12, 2006 7:40 am 
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Brazilian Rosewood
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Location: Russellville, Arkansas
Off to Ebay, thanks guys, Mattia, Russell, and Jon.

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PostPosted: Fri May 12, 2006 7:44 am 
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Brazilian Rosewood
Brazilian Rosewood

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Location: Netherlands
Yeah, that just looks pretty much broken; standard RJ11 phone plug, though. PCMCIA modem's your best bet. Good luck!


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PostPosted: Fri May 12, 2006 9:14 am 
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Brazilian Rosewood
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Found a bunch of 'em on eBay. I didn't have a clue you could do this several ways. Long live the OLFF. (old luthier friends forum)

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PostPosted: Fri May 12, 2006 9:46 am 
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Brazilian Rosewood
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Hey Bruce, I work for Compaq (well, now we are HP). I doubt you'll have much lick finding a replacement part for that. Mattia's suggestion of a PCMCIA modem is the way I would go. I can't even tell from the pic whether any of the case got broken or not. If it did the new part would probably just dangle from the wires anyway.

Good luck with it.

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PostPosted: Sat May 13, 2006 8:02 am 
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Brazilian Rosewood
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Location: Russellville, Arkansas
Thanks Everyone. This is so cool. My neice, surfed on over to Ebay, and looked through a million auctions. She found six nex xircom 56K Modems without the dongles for ten bucks. I told her that one without the dongle she was out of luck.

She found what she needed, a used Xircom 56K Modem with Dongle for $2. plus $5 shipping, after asking the guy to change it to a Buy IT Now, he did. It's on the way, and she'll be back in business, thanks to all of you. She knew how to do this, I did not. So you guys talked me through it, mucho thanks. I've never owned a laptop.

Once again, life is good. Very good.

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 Post subject:
PostPosted: Sat May 13, 2006 12:28 pm 
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Koa
Koa

Joined: Sun Feb 26, 2006 10:21 pm
Posts: 1055
Location: Australia
[QUOTE=Bruce Dickey]


Here is what we need, a place to get a jack. Anyone know where to start
or a place to go? She called Compaq and the person who barely spoke
English told her she didn't know of a part by the name modem jack. Grin.
Only in America.

TIA What do now?[/QUOTE]

Not only in America....also here in Australia. I went through much the
same carry on with my last PC...a Compaq portable. I ended up solving
the problems by switching to Apple Macs.


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 Post subject:
PostPosted: Sat May 13, 2006 6:40 pm 
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Brazilian Rosewood
Brazilian Rosewood

Joined: Wed Jan 05, 2005 6:25 pm
Posts: 2749
Location: Netherlands
[QUOTE=kiwigeo] Not only in America....also here in Australia. I went through much the
same carry on with my last PC...a Compaq portable. I ended up solving
the problems by switching to Apple Macs.[/QUOTE]

Has it broken yet?

(half joke, BTW; all 7-8 of my Apple laptop owning friends have had to take at least one trip to Apple Cares for hardware fixing...they're all the same on the inside, after all)


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