JRessler wrote:
I'm probably not one to give an opinion on this since I have never sold a guitar - but in your situation (where people are wanting to negotiate your price down) why don't you offer an "economy" version of your guitar. Basically offer 2 grades of the same guitar. Select a cheaper wood, use plastic binding, eliminate purfling, standard dot fret markers, cheap $70 case. Then if someone can't afford your high end guitar but really want one of yours, they have an option without you needing to compromise fit and finish and I might say the risk of compromising your reputation as a luthier as well. The reduction in price should come from the appointments on the guitar, not the workmanship.
I'm a stair builder by trade. Our customers expect the same quality job whether they are purchasing a cheap straight stair for their basement or a grand curved mahogany stair. A gap is a gap. A scratch is a scratch. A squeak is a squeak. I can't tell the customer complaining about a squeak that it is too bad, they should expect a squeak because they paid less than if they had bought a curved stair.
Some luthiers on this forum have tried that approach, and it just doesnt work.
The ones paying the least amount of money are always the ones who complain the most. They also expect the most. I'm just getting so many other commissions now that I just tell them up front that If they want the bottom of the pile guitar, I'll build it when I can but my time is better spent building the higher priced guitars and that is where I put the most effort when it comes to quality and craftsmanship.
Oh sure, they will get a good sounding and easy playing guitar for the bottom price, but it wont have any frills and if there are small flaws in the work I'm not going to go back and do it over. they know this up front and I dont pull any punches when I tell it to them.
When you explain the way it works, people get wise really quick and realize that if they want the best, it is going to cost them. Then again,
some people just plain dont care what a guitar looks like. It is all about the sound to them. If it has some flaws and blemishes, then so be it, they dont care. I can accommodate them
if I have the time. They end up with something that sounds better than anything they can get off the shelf at the the box store, but it wont be a top of the line guitar.
Honesty is
ALWAYS the best policy. If you are up front with them, they understand and will usually opt for an upgrade or two to make it worth your efforts to take more time and better care building their guitar.
The opposite applies as well when negotiating:
NEVER lead a customer into believeing he will get a rolls royce guitar for the price of a Yugo.
As I explained above, it is all about negotiations and all of this is done up front so there is no misunderstandings about what they will get for their money. I really dont mind if a customer turns me down when we start negotiating and goes to another luthier who will build for less. He or she will understand before they leave that they get what they pay for. If the other luthier can build a guitar flr less money and make a living doing it, then more power to him. The potential customer will leave as friends and not offended. The only time I have had someone become offended is when they ran a story about my business in the local paper and a guy called me up wanting me to build him a guitar using his grandmother's kitchen table for the wood and to build it for $500 (which he thought was a high price). Even with this rediculous offer, I was still polite with him and I aked him to go check out guitars at the local guitar center and ask about their upper end guitars. When he got their prices he would understand why my guitars cost so much. I also explained that it takes me about 2 months from start to delivery to build a guitar and if he will work for 2 months for $500, then I will hire him.
I also keep every communication I get from and send to people I am dealing with so that if there is any problems in the future, I always have something to go back and refer to.
If you dont know anything about being self employed and business, you may want to consider taking a few classes at your local community college to learn how businesses work and how to negotiate price. This will open your eyes and help you to make money too.